How long does shipping take?
Orders are processed within 1-2 business days and typically arrive within 3-7 business days via standard shipping. Free shipping on orders over $50.
What is your return policy?
We accept returns on unused, unopened items within 30 days of delivery. See our full Refund Policy for details.
Are these products safe to use?
Our products are designed for everyday comfort and recovery, not as medical devices. If you have a pre-existing condition, are pregnant, or use a pacemaker, please consult your doctor before use — especially for electronic items like the TENS unit.
Do you ship internationally?
Currently we ship within the United States only. We're working on expanding to more locations soon.
How can I track my order?
You'll receive a tracking link by email as soon as your order ships.
How do I contact support?
Email us anytime at support@reliefritual.com — we respond within 1 business day.